
I made the decision to add Voicescapes to better market my club’s events and programs, and I have never looked back! It is so easy to manage—from an easy set-up to management of your information. The staff at Voicescapes is on top of what I send them to update my message and make my club a priority each and every time! I have yet to be disappointed with anything they have produced, and they’re attention to detail is excellent! We often have members and non-members who do ask for additional information on our programs as they may have to hold upon calling into my club—what an efficient way to increase non-dues revenue!! If your club does not have Voicescapes, you are missing an opportunity to promote your club with a very captive audience. Do what I did, get Voicescapes and never look back at what you should have been doing all along! (Leighann Moll, Momentum Female Fitness Center, Mechanicsburg, PA)
We love our VoiceScapes service!
(Darren Terry, The Rush chain, Nashville, TN)
We recently changed our on-hold messaging service to Voicescapes. In every respect from delivery and installation to activating and updating the messages the service has been superior and very, very user friendly in comparison with any other system of on-hold messaging I have used before. The company’s specific experience with the health club market is obvious because of their ability to guide the user through suggestions on messaging, and most importantly the tone and delivery of specific messages has been perfect. Updating messages is as simple as an email, and on every occasion these changes are implemented within one day at the most and frequently within an hour of the email. This makes it an extremely valuable tool for member and staff communications. In fact, we find that on-hold messages are probably the single most heard and remembered forms of communication available of all our communication tools. (Greg Maurer, General Manager, Hockessin Athletic Club, DE)
I never realized how important on-hold marketing is until I started working with you. We frequently have callers tell us, 'I enjoyed being on hold.'
(Matt Marsh, The Forum Salisbury and Lexington, NC)
First let me say how happy I am with VoiceScapes. After being with another company for years I asked myself why I didn't change sooner. VoiceScapes does a wonderful job of keeping our phone on-hold message sounding current. Best of all, they do this without any direction from me. When I do need to initiate a change, it is simple and easy for me to do.
(Yvette Sparks, Anytime Fitness)
We love your service! It is wonderful. I have been pleasantly surprised with the speed of responsiveness and professional on-hold messages that VoiceScapes has provided for our club. I was especially pleased with the fact that I could just let my creative juices flow and jot down phrases that describe our club, and the professionals at VoiceScapes did the rest. It makes me want to put our members on hold!
(Aaron Volbrecht, Mt Vernon Athletic Club, VA)
"We added VoiceScapes on-hold marketing and some extra phone lines, and it has made a huge difference. It's incredible . . . unbelievable how many incoming calls we get now. Often all four phone lines are lit up. Our owner couldn't be happier."
(Chris Salisbury, Gold's Gym Williamsville, NY)
"...We've selected a new on-hold marketing vendor, VoiceScapes, Inc., the leading phone on-hold marketing firm in the fitness industry.... The company is well known in our industry for producing hard-hitting, creative on-hold phone marketing messages for U.S. and overseas fitness clubs. VoiceScapes has given World Gym International extraordinary customer service."
(Mike Uretz, CEO, World Gym International, Inc.)
"Thank you for all your hard work...I am glad you found us... we have been looking for a company like you!" (Amy Dipasquale, Director of Operations, Fitness First Health Clubs)
"VoiceScapes has been a breath of fresh air for our (four) facilities . . . I wish getting quality products and services in other areas was as simple and affordable as VoiceScapes has made messages-on-hold. Quality, service, and price -- VoiceScapes performs well in every category . . . and is great to work with. (Joel Potter, Gold's Gym Omaha, NE)
"I've recently added VoiceScapes on-hold marketing service to my Retro Fitness clubs here in New Jersey, and I must say it has been fantastic. VoiceScapes provides us new technology very affordably. I recently called my club in Manahawkin and was put on hold; I couldn't believe my holiday message was already updated and playing for all to hear."
(Eric Casaburi, Owner, Retro Fitness)
"When someone on-hold says they liked listening to our message, you know you are doing something right. VoiceScapes creates customized messages that are professional, educational and entertaining." (Mike Epstein, Gold's Gym Paramus, NJ)
"Health Clubs with superior marketing at the first point of contact will win the battle for new members every time. The first point of contact in the health club industry is when the prospective members call in for more information. VoiceScapes has delivered this vital solution!!!We deal with club owners all across the U.S. and this is one area EVERY owner must fix in order to win the battle for new members. No one should ever listen to dead air or elevator music again. VoiceScapes makes it easy to get your compelling message out, at the first point of contact."
(Bob Sisk, Chairman, Profit Partners LLC)
"Callers to the club comment all the time on our on-hold messages. Our marketing firm in Florida says our VoiceScapes on-hold messages are incredible!" (April Ward, Clarksville Athletic Club, Clarksville, WV)
"I LOVE the way our on-hold messaging sounds now! Nice work! What I love most is how easy it is. A simple e-mail and it's updated almost immediately!" (Jenny Hymer, Gold's Gym Wenatchee, WA)
Every member's fitness experience begins with a phone call.